Privacy Policy

1. Information We Collect

We collect both personal and technical information through direct submission (via forms) and passive tracking technologies.

a. Personal Information

Collected when you:

• Submit a contact or quotation form
• Schedule a service consultation
• Communicate via phone, email, or WhatsApp

Data types include:

• Full name
• Mobile number
• Email address
• Business name (if applicable)
• Nature of your inquiry or project details

b. Technical Information

Automatically collected when you visit our website:

• IP address
• Browser type and version
• Device type
• Date and time of visit
• Pages visited and time spent on the site

We may use cookies and analytics tools to gather this data.

2. How We Use Your Information

We use your data for legitimate business purposes only. These include:

• Responding to your service or product inquiries
• Providing pre-sales support, consultations, and follow-ups
• Sending quotations, invoices, and delivery details
• Running analytics to improve website performance and user experience
• Providing updates about policy changes, product/service updates, or promotional campaigns (if opted in)

We do not:

• Sell your personal data
• Use your data for unlawful marketing
• Share your contact details without consent

3. Cookies & Analytics Tools

We use cookies to:

• Monitor website usage trends
• Improve site load times and navigation
• Enable retargeting ads (Google, Meta) within platform policy limits

By using our site, you consent to this usage. You may adjust your browser settings to disable cookies, though some features may be limited.

4. Third-Party Tools

We integrate tools and services such as:

• Google Analytics – for website traffic insights
• Google Ads – for retargeting (based on site visits)
• Meta Pixel – for campaign performance tracking on Facebook/Instagram

These services may process anonymized, non-identifiable data. No sensitive personal data is shared with these third parties.

5. Data Security

We follow standard cybersecurity protocols to prevent unauthorized access, data leaks, or manipulation. Internal access to your information is strictly limited to trained personnel and used only for the purpose it was collected.

No digital transmission is 100% secure. We do not assume liability for breaches beyond our reasonable control.

6. Your Rights

As a user or customer, you have the right to:

• Request access to the personal data we hold about you
• Correct inaccurate data
• Withdraw consent to receive marketing emails
• Request deletion of your data (if not bound by contractual or legal obligations)

You may email support@myenterpot.com for any of these requests.

7. Data Retention

We retain data for as long as needed to:

• Fulfill contractual and legal obligations
• Provide continued service support
• Meet audit or compliance requirements

Non-essential marketing data is deleted upon request or within 90 days of inactivity.

8. Children’s Privacy

Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from minors. If we become aware of such data collection, we delete it immediately.

9. Policy Updates

We may revise this Privacy Policy as our services or legal obligations evolve. All updates will be posted on this page with a revised effective date. Continued use of our site indicates agreement with the updated policy.

10. Contact Information